INSTALLATIONS
- LAKE DISTRICT HOTELS IMPLEMENTS REZLYNX AND ROOMLYNX
- ASHMOUNT COUNTRY HOTELCHOOSES ROOMLYNX FOR ONLINE DISTRIBUTION
- WELSH HISTORIC INNS INSTALLS ROOMLYNX
- SPIRIT GROUP INSTALLS REZLYNX PMS AT 36 SITES
- MARSTONS INSTALLS REZLYNX AT 58 SITES
- HOLYROOD APARTHOTEL SETS ITSELF APART FROM OTHER HOTELS
- INSTALLATIONS SHOWCASE
- GUESTLINE EPOS GOES LIVE AT WOOLACOMBE BAY HOTEL
- OUT WITH THE OLD, IN WITH THE NEW
- OUR CUSTOMERS' COMMENTS
Guestline Implements Roomlynx and RezLynx At Lake District Hotels Group
Guestline has won the contract to
implement
its RezLynx web based PMS solution
and Roomlynx channel management solution in
to all sites within the Lake District Hotels Group portfolio.
Roomlynx streamlines the online channel management process by actively connecting hotels to the leading online travel agencies, such as LateRooms, Bookings.com and Expedia, in addition to the Global Distribution Systems
Ashmount Country Hotel Chooses Roomlynx For Online Distribution
Guestline has successfully
installed Roomlynx,
its distribution and channel management solution at the Ashmount
Country House Hotel.
Roomlynx streamlines the online channel management process by actively connecting hotels to the leading online travel agencies, such as LateRooms.com and Booking.com in addition to the Global Distribution System.
“We are very pleased with Roomlynx, it makes managing our online offering much simpler. With all our inventory in one place, we no longer have to log onto individual web portals to allocate rooms, update rates or make manual adjustments to availability.” said Ray Capeling, Proprietor of the Ashmount Country House. “We are now able to offer online sales down to last available room, without the risk of overbooking as Roomlynx manages availability in real-time.”
Roomlynx streamlines the online channel management process by actively connecting hotels to the leading online travel agencies, such as LateRooms.com and Booking.com in addition to the Global Distribution System.
“We are very pleased with Roomlynx, it makes managing our online offering much simpler. With all our inventory in one place, we no longer have to log onto individual web portals to allocate rooms, update rates or make manual adjustments to availability.” said Ray Capeling, Proprietor of the Ashmount Country House. “We are now able to offer online sales down to last available room, without the risk of overbooking as Roomlynx manages availability in real-time.”
Welsh Historic Inns Installs Roomlynx
Guestline has successfully
completed the installation of Roomlynx at three sites in
the Welsh Historic
Inns estate.
Welsh Historic Inns was formed in December 2002, following on from the success of a local businessman John Evans who had developed successful public houses, with individual characters. It was felt that there was a need in the local hotel market to create a “Local and Historic” feel to the industry.
Roomlynx streamlines the online channel management process by actively connecting hotels to the leading online travel agencies, such as Booking.com and LateRooms.com in addition to the Global Distribution Systems. The powerful two way connection enables hotels to manage online rates, inventory and availability directly from their RezLynx property management system (PMS). It also facilitates the seamless delivery of reservations from sales channels directly into connected property management systems, without the need for manual data entry.
“We are delighted with the uplift we have seen in online sales across our entire portfolio since installing Roomlynx.” said John Evans, Proprietor Welsh Historic Inns. “For a small group such as Welsh Historic Inns, Roomlynx is invaluable as it not only reduces the time spent managing channels but it also increases our online exposure and ultimately our revenue.”
“With Roomlynx we have created a solution that offers unrestricted access to the leading online booking portals and over 500,000 travel agents worldwide. It enables a property to sell their last room to the sales channel, thus increasing profit and dramatically reducing the time spent managing their sales channel.” stated Steve Patterson, Managing Director of Guestline Ltd.
Welsh Historic Inns was formed in December 2002, following on from the success of a local businessman John Evans who had developed successful public houses, with individual characters. It was felt that there was a need in the local hotel market to create a “Local and Historic” feel to the industry.
Roomlynx streamlines the online channel management process by actively connecting hotels to the leading online travel agencies, such as Booking.com and LateRooms.com in addition to the Global Distribution Systems. The powerful two way connection enables hotels to manage online rates, inventory and availability directly from their RezLynx property management system (PMS). It also facilitates the seamless delivery of reservations from sales channels directly into connected property management systems, without the need for manual data entry.
“We are delighted with the uplift we have seen in online sales across our entire portfolio since installing Roomlynx.” said John Evans, Proprietor Welsh Historic Inns. “For a small group such as Welsh Historic Inns, Roomlynx is invaluable as it not only reduces the time spent managing channels but it also increases our online exposure and ultimately our revenue.”
“With Roomlynx we have created a solution that offers unrestricted access to the leading online booking portals and over 500,000 travel agents worldwide. It enables a property to sell their last room to the sales channel, thus increasing profit and dramatically reducing the time spent managing their sales channel.” stated Steve Patterson, Managing Director of Guestline Ltd.
Spirit Group Installs RezLynx Property Management System At 36 Sites
Guestline has won
the contract to install RezLynx Property
Management Solution (PMS) at 36 sites in the Spirit
Group’s hotel portfolio.
RezLynx is a 100% internet based property management system (PMS) designed around a single, centrally located data source, hosted at Guestline’s secure data centre which can be accessed from anywhere in the world via a standard web browser. The solution incorporates feature rich PMS functionality, Central Reservation System (CRS) and Head Office Management module. It also has the ability to interface with a wide range of 3rd party systems such as telephone, EPoS, key cards, accounts and interactive TV.
The Spirit Group is one of the UK’s fastest growing bar and restaurant operators with over 800 sites in its portfolio. The core focus of the project was to provide the Spirit Group with a centralised property management solution that would facilitate real-time head office management reporting, provide seamless cross-property bookings and accommodate live online reservations.
“We are delighted to be working with Spirit and to have provided them with a solution that will easily accommodate their rapid growth strategy” said Steve Patterson, Managing Director of Guestline.
RezLynx is a 100% internet based property management system (PMS) designed around a single, centrally located data source, hosted at Guestline’s secure data centre which can be accessed from anywhere in the world via a standard web browser. The solution incorporates feature rich PMS functionality, Central Reservation System (CRS) and Head Office Management module. It also has the ability to interface with a wide range of 3rd party systems such as telephone, EPoS, key cards, accounts and interactive TV.
The Spirit Group is one of the UK’s fastest growing bar and restaurant operators with over 800 sites in its portfolio. The core focus of the project was to provide the Spirit Group with a centralised property management solution that would facilitate real-time head office management reporting, provide seamless cross-property bookings and accommodate live online reservations.
“We are delighted to be working with Spirit and to have provided them with a solution that will easily accommodate their rapid growth strategy” said Steve Patterson, Managing Director of Guestline.
Marston's Installs Rezlynx at 58 sites
Marston’s PLC
has installed RezLynx at
58
sites across its Inns & Taverns portfolio.
RezLynx™ is a 100% internet based property management system (PMS) designed around a single, centrally located data source, hosted at Guestline’s secure data centre which can be accessed from anywhere in the world via a standard web browser.
The primary focus of the project was to provide Marston’s with a centralised solution that would enable them to increase occupancy rates, improve revenue management, accommodate live online reservations and have the ability to view live performance statistics across the whole of the estate including a consolidated sales ledger. In addition, Marston’s were keen to increase the visibility of their room inventory on on-line portals.
“We are pleased to be working with Marston’s, a market leading company with a history of providing quality products and service”, said Steve Patterson, Managing Director of Guestline. “The single, central database at the core of RezLynx™ will provide detailed up-to-the-minute guest profile, rate and availability information that will allow them to improve customer service levels and maximise revenue”.
RezLynx™ is a 100% internet based property management system (PMS) designed around a single, centrally located data source, hosted at Guestline’s secure data centre which can be accessed from anywhere in the world via a standard web browser.
The primary focus of the project was to provide Marston’s with a centralised solution that would enable them to increase occupancy rates, improve revenue management, accommodate live online reservations and have the ability to view live performance statistics across the whole of the estate including a consolidated sales ledger. In addition, Marston’s were keen to increase the visibility of their room inventory on on-line portals.
“We are pleased to be working with Marston’s, a market leading company with a history of providing quality products and service”, said Steve Patterson, Managing Director of Guestline. “The single, central database at the core of RezLynx™ will provide detailed up-to-the-minute guest profile, rate and availability information that will allow them to improve customer service levels and maximise revenue”.
Holyrood apartHOTEL Sets Itself Apart from Other Hotels
Holyrood
apartHOTEL offers luxury
serviced apartments in Edinburgh’s City Centre. Situated just off the
Historic Royal Mile, which runs between the Palace of Holyrood and
Edinburgh Castle, the apartHOTEL offers an ideal tourist base from
which to explore Edinburgh.
Serviced apartments are setting the trend for independent travelers and Holyrood apartHOTEL is the ultimate choice for space, style and comfort in a fantastic city location.
Since implementing Guestline coupled with an online booking module, Holyrood apartHOTEL has seen a significant increase in bookings made online.
Blair Wallace, General Manager
“After reviewing a variety of PMS solutions we opted for Guestline because of its flexibility and the fact that it could be tailored to meet our needs and we are thoroughly delighted with the increase in online bookings we have experienced ”.
Serviced apartments are setting the trend for independent travelers and Holyrood apartHOTEL is the ultimate choice for space, style and comfort in a fantastic city location.
Since implementing Guestline coupled with an online booking module, Holyrood apartHOTEL has seen a significant increase in bookings made online.
Blair Wallace, General Manager
“After reviewing a variety of PMS solutions we opted for Guestline because of its flexibility and the fact that it could be tailored to meet our needs and we are thoroughly delighted with the increase in online bookings we have experienced ”.
Hintlesham Hall
Hintlesham
Hall is a luxurious
hotel set in a 16th-century Elizabethan manor house in Hintlesham, near
Ipswich, in the heart of rural Suffolk. Standing in beautiful grounds
within acres of peaceful countryside, Hintlesham Hall with its elegant
Georgian façade, is known for its hospitality, comfort and excellent
food and wine.
Widely recognised as being one of the loveliest of the UK and Ireland's highest rated hotels, the Hall uses Guestline's Windows based Property Management System with an integrated EPoS solution to manage its 33 bedrooms and suites of varying shapes, sizes and styles all of which are enhanced by fine fabrics, works of art and antiques.
Hintlesham Hall is a member of the prestigious Small Luxury Hotels of the World.
Widely recognised as being one of the loveliest of the UK and Ireland's highest rated hotels, the Hall uses Guestline's Windows based Property Management System with an integrated EPoS solution to manage its 33 bedrooms and suites of varying shapes, sizes and styles all of which are enhanced by fine fabrics, works of art and antiques.
Hintlesham Hall is a member of the prestigious Small Luxury Hotels of the World.
The Grand Hotel
The
Grand Hotel in Lytham St Annes
stands in its own grounds offering outstanding views of the Ribble
Estuary and The Irish Sea. An ideal choice for those traveling on
business or pleasure with its own Spa and the Royal Lytham Golf Club
just 2 minutes away. All guest rooms are furnished to the highest
standards with all the conveniences you would expect from a luxury
hotel. The Café Grand all day bar & restaurant offers superb
food with a large selection of beers and wines from around the world.
Having successfully implemented RezLynx Property Management System to manage its 52 individually designed bedrooms and 3 penthouse suites it has seen its online bookings go from strength to strength.
Meticulously
designed throughout, the architecture of the Quay
Hotel at Deganwy epitomises cool sophistication. The large
airy spaces, clever use of light, understated chic and knife sharp
styling combine to create a truly inspirational hotel experience.
Set in an idyllic waterside location, the Quay Hotel in Deganwy is the perfect coastal retreat, overlooking the Unesco World Heritage Site of Conwy Castle.
The Quay has adopted Guestline's Windows based Property Management System , incorporating an online booking module and Guestline EPoS solution. The system interfaces to a variety of 3rd party applications including Vingcard electronic locks, ETV system, Fidelity stock module, Callista call logger, EZbook Spa and Pegasus Opera financial reporting.
Originally
a 19th century school house the Himley
Country Hotel is located on the Shropshire border, has
excellent access to the West Midlands conurbation and is an ideal venue
for weddings, conferences, meetings and seminars.
The Himley Country Hotel adopted Guestline's Windows based Property Management System coupled with bi-directional call logging and Quadriga TV interfaces to manage its 72 bedrooms and 3 conference rooms.
The
Himleys sister hotel, The
International Hotel in Derby with its 62 guestrooms has also
chosen to implement Guestline's Windows based Property
Management System coupled with bi-directional call
logging to
replace its manual system.
Nestling
in the heart of Branscombe, one of Britain’s most beautiful villages is
the multi award winning Masons
Arms.
With its 19 bedrooms (many with original 14th century features), 8 garden cottages, 4 self catering units and 2 restaurants the Masons Arms has adopted Guestline's Windows based Property Management System coupled with a call logging interface to replace its existing system.
Guestline
has recently completed the installation of its internet based RezLynx
Property Management SystemEPoS
solution at the 4* Queen's Hotel in the historic
Bridge of Allan.
and
The Queen's boasts 14 individually designed luxury rooms, a café bistro, cocktail bar, 65 cover restaurant and fully equipped conference facilities that can accommodate 6-60 people.
Hoby
Hotels, a group of 3* hotels
with character have installed RezLynx with fully integrated EPoS system to centrally manage their properties in
Warwickshire and Lincolnshire. They
have also incorporated RezLynx Web online booking
module, on their website to administer
their online booking capability.
Hoby's portfolio of hotels are all historic buildings and are designed as an alternative to the bland, characterless budget hotels. Hoby specialises in both the leisure and business markets and aims to provide character and history without breaking the customers bank account.
Jeremy Walsh, Managing Director, Hoby Hotels
"Our business consists of relatively small historic hotels ranging in size from 17 to 44 guest rooms and with several types of guest room at each unit. We felt that we had to be able to show actual room availability real-time on the internet to exploit the full potential of our properties. RezLynx gave us this facility and has proved robust and comprehensive in operation. Additionally, we are better able to monitor unit performance centrally than with our previous systems."
Warm
Welcome Hotels operates two very distinctive hotels
in Devon.
The Two Bridges is located within 60 acres of private grounds in the heart of the stunning Dartmoor National Park. The hotel boasts 33 luxury rooms, many with 4 poster beds and jacuzzi’s and an award winning restaurant. The Bedford Hotel is an elegant former Benedictine Abbey located in the historic town of Tavistock. The hotel has 29 attractively furnished bedrooms, an award winning restaurant and is a popular wedding location.
Warm Welcome has implemented Guestline's internet based property management solution - RezLynx at both properties.
Michael Healing, Director of Operations
“Throughout our dealing with Guestline we have found the staff to be very helpful, professional but most importantly understanding. The installation and implementation of RezLynx was completed with no significant problems and ongoing support has been first class”
Superbly
located in the heart of Christchurch, the
Captain’s Club Hotel is positioned on the banks of the River
Stour at Christchurch Quay. Bournemouth Town Centre, The Bournemouth
International Centre (BIC) and Bournemouth Airport are just 10 minutes
away from the beautiful historic market town of Christchurch.
The strikingly contemporary exterior and interior give this chic hotel all the style and elegance you associate with five star service, in luxurious, contemporary surroundings.
The stunningly unique features of the hotel include 17 fantastic bedrooms and 12 two and three bedroom suites, which all have panoramic river views. The fabulous restaurants, bar and function rooms also have breathtaking views of the water
The Captain's Club has installed RezLynx with integrated conference module, Guestline EPoS solution and RezLynx Web bookings module. The system also interfaces to a variety of 3rd party systems including bi-directional call logging, door locks, interactive TV and stock control.
The
Dunoon Hotel is a handsome 50
bedroom hotel located in the attractive seaside town of
Llandudno. It has been family-run for over 50 years,
and has worked hard to maintain high standards of personal service and
individuality. There is a very pleasant restaurant and the hotel’s
lounges and bar are relaxing venues in which to enjoy an evening drink
or afternoon tea.
The Dunoon has implemented Guestline's Windows based Property Management System together with Guestline EPoS solution.
The Lion Hotel is superbly located within easy access of the A1, M1, M18 and only twenty minutes from Doncaster Sheffield International Airport. Situated in the quaint market town of Worksop, the hotel is an ideal base to discover Robin Hood Country, The Dukeries, Clumber Park and Meadowhall to name just a few. The hotel has 45 en-suite bedrooms, all furnished to an excellent standard with television, direct dial telephone, wireless internet access and refreshment facilities.
The Lion is utilising Guestline's Windows based Property Management System coupled with an online booking module and Guestline's EPoS solution at the property.
The
Langdale Chase Hotel on the
shores of Lake Windermere has the very best Lake District views and
remains the jewel in the crown of Lake District hotels.
Featuring 27 luxury bedroom boasting unique features such as
jacuzzi baths, 4 poster beds, stained glass ceilings, many with
stunning views of the lake.
Langdale Chase has Guestline's Windows based Property Management System and call logger interface installed.
The
Roxburghe Hotel and Golf Course
is owned by the Duke of Roxburghe, the hotel nestles privately amongst
woodlands on the banks of the River Teviot. Many of the luxury 22
bedrooms have all been individually designed by the Duchess herself,
many of which have four poster beds and log fires.
The rooms comprise of a mixture of double, twin and single beds, including four poster rooms and suites, and like the spacious reception rooms they are furnished with care and elegance.
The Roxburghe has installed Guestline's Windows based Property Management System with interfaces to a bi-directional call logger and Baron LMRS solution.
The
only spa resort in a stately home in England, Hoar
Cross Hall is situated in
over 100 acres of glorious
Staffordshire countryside. The modern facilities of the
health spa have been carefully blended into their surroundings. This
Listed building has all the facilities of a four star hotel, the
interiors are splendid, with their fine antiques and paintings. A
Jacobean staircase leads to 96 individually appointed ensuite bedrooms
including several Penthouse suites and Royal suite with private sauna.
The spacious grounds has lakes and wildlife in abundance, formal gardens with water features, exotic plants, and beautiful flowers as well as Tennis Courts, a 9 Hole Par 3 Golf Course, Practice Area & Driving range with PGA Professional, Croquet, Boules, and Archery. Laser Clay Pigeon shooting can be provided externally for delegates attending on incentive breaks.
Hoar Cross Hall has Guestline's Windows based Property Management System with interfaces to Premier Spa and a bi-directional call logger.
Having successfully implemented RezLynx Property Management System to manage its 52 individually designed bedrooms and 3 penthouse suites it has seen its online bookings go from strength to strength.
Set in an idyllic waterside location, the Quay Hotel in Deganwy is the perfect coastal retreat, overlooking the Unesco World Heritage Site of Conwy Castle.
The Quay has adopted Guestline's Windows based Property Management System , incorporating an online booking module and Guestline EPoS solution. The system interfaces to a variety of 3rd party applications including Vingcard electronic locks, ETV system, Fidelity stock module, Callista call logger, EZbook Spa and Pegasus Opera financial reporting.
Himley Country Hotel
The Himley Country Hotel adopted Guestline's Windows based Property Management System coupled with bi-directional call logging and Quadriga TV interfaces to manage its 72 bedrooms and 3 conference rooms.
International Hotel
The Masons Arms
With its 19 bedrooms (many with original 14th century features), 8 garden cottages, 4 self catering units and 2 restaurants the Masons Arms has adopted Guestline's Windows based Property Management System coupled with a call logging interface to replace its existing system.
The Queen's Hotel
and
The Queen's boasts 14 individually designed luxury rooms, a café bistro, cocktail bar, 65 cover restaurant and fully equipped conference facilities that can accommodate 6-60 people.
Hoby Hotels Group
Hoby's portfolio of hotels are all historic buildings and are designed as an alternative to the bland, characterless budget hotels. Hoby specialises in both the leisure and business markets and aims to provide character and history without breaking the customers bank account.
Jeremy Walsh, Managing Director, Hoby Hotels
"Our business consists of relatively small historic hotels ranging in size from 17 to 44 guest rooms and with several types of guest room at each unit. We felt that we had to be able to show actual room availability real-time on the internet to exploit the full potential of our properties. RezLynx gave us this facility and has proved robust and comprehensive in operation. Additionally, we are better able to monitor unit performance centrally than with our previous systems."
Warm Welcome Hotels
The Two Bridges is located within 60 acres of private grounds in the heart of the stunning Dartmoor National Park. The hotel boasts 33 luxury rooms, many with 4 poster beds and jacuzzi’s and an award winning restaurant. The Bedford Hotel is an elegant former Benedictine Abbey located in the historic town of Tavistock. The hotel has 29 attractively furnished bedrooms, an award winning restaurant and is a popular wedding location.
Warm Welcome has implemented Guestline's internet based property management solution - RezLynx at both properties.
Michael Healing, Director of Operations
“Throughout our dealing with Guestline we have found the staff to be very helpful, professional but most importantly understanding. The installation and implementation of RezLynx was completed with no significant problems and ongoing support has been first class”
Captain's Club Hotel
The strikingly contemporary exterior and interior give this chic hotel all the style and elegance you associate with five star service, in luxurious, contemporary surroundings.
The stunningly unique features of the hotel include 17 fantastic bedrooms and 12 two and three bedroom suites, which all have panoramic river views. The fabulous restaurants, bar and function rooms also have breathtaking views of the water
The Captain's Club has installed RezLynx with integrated conference module, Guestline EPoS solution and RezLynx Web bookings module. The system also interfaces to a variety of 3rd party systems including bi-directional call logging, door locks, interactive TV and stock control.
Dunoon Hotel
The Dunoon has implemented Guestline's Windows based Property Management System together with Guestline EPoS solution.
The Lion Hotel - Best Western
The Lion Hotel is superbly located within easy access of the A1, M1, M18 and only twenty minutes from Doncaster Sheffield International Airport. Situated in the quaint market town of Worksop, the hotel is an ideal base to discover Robin Hood Country, The Dukeries, Clumber Park and Meadowhall to name just a few. The hotel has 45 en-suite bedrooms, all furnished to an excellent standard with television, direct dial telephone, wireless internet access and refreshment facilities.
The Lion is utilising Guestline's Windows based Property Management System coupled with an online booking module and Guestline's EPoS solution at the property.
Langdale Chase
Langdale Chase has Guestline's Windows based Property Management System and call logger interface installed.
Roxburghe Hotel & Golf Course
The rooms comprise of a mixture of double, twin and single beds, including four poster rooms and suites, and like the spacious reception rooms they are furnished with care and elegance.
The Roxburghe has installed Guestline's Windows based Property Management System with interfaces to a bi-directional call logger and Baron LMRS solution.
Hoar Cross Hall
The spacious grounds has lakes and wildlife in abundance, formal gardens with water features, exotic plants, and beautiful flowers as well as Tennis Courts, a 9 Hole Par 3 Golf Course, Practice Area & Driving range with PGA Professional, Croquet, Boules, and Archery. Laser Clay Pigeon shooting can be provided externally for delegates attending on incentive breaks.
Hoar Cross Hall has Guestline's Windows based Property Management System with interfaces to Premier Spa and a bi-directional call logger.
Woolacombe Goes Live With Guestline EPoS
Since
its launch, Guestline
EPos has been installed in over 200 properties nationwide
and Woolacombe
Bay Hotel was one of the early adopters of the system.
Superbly
positioned between National Trust headlands and with beautiful gardens
running onto three miles of uninterrupted golden sand, Woolacombe Bay
Hotel combines the timeless elegance of days gone by with all the
luxuries that modern day living has to offer.
In addition to EPoS, the hotel also implemented Guestline PMS, providing a seamlessly integrated solution to replace the proven manual processes which have served the hotel so well for many years.
"We were running a very effective manual system, but recognised the potential efficiency savings and improved management information that a computerised system would provide", stated Kate Ewing, General Manager of the hotel. "We went through a detailed evaluation process with Guestline, involving all key members of our staff to ensure complete buy-in to the concept. The system has bedded in well and we are very pleased with the level of service provided to date".
In addition to EPoS, the hotel also implemented Guestline PMS, providing a seamlessly integrated solution to replace the proven manual processes which have served the hotel so well for many years.
"We were running a very effective manual system, but recognised the potential efficiency savings and improved management information that a computerised system would provide", stated Kate Ewing, General Manager of the hotel. "We went through a detailed evaluation process with Guestline, involving all key members of our staff to ensure complete buy-in to the concept. The system has bedded in well and we are very pleased with the level of service provided to date".
The Regent Hotel goes Windows® based with Guestline PMS
Guestline has recently installed its Windows®
based Property Management System (PMS) at the Regent Hotel in Doncaster.
The 52 bedroom Regent Hotel is a charming Victorian building overlooking a secluded Regency park, within easy reach of Doncaster's vibrant town centre and easily accessible from the major roads and motorways.
Recognising the need to replace the hotel's ageing DOS-based system, Proprietor Mike Longworth appointed industry consultants Systems Metier to research the leading Windows® based options in the marketplace.
"Guestline's presentation was one of the main reasons for choosing Guestline from a final list of 3 possible suppliers. Every question was answered with an instant demonstration. All our staff were impressed with the ease of use and clear instructions. Two of my staff who have worked in larger hotels thought Guestline was far superior to much more expensive systems they had previously used", stated Mike.
After an extensive and detailed evaluation by Systems Metier and the Regent's team, Guestline was selected as the preferred PMS and a contract awarded to implement a 7-user network with interfaces to PABX and Sage Line 50, together with a fully integrated web bookings engine.
Mike concludes "Working with Guestline compared to our old system is like a walk in the park. It does everything and more. The training week was well organized, the back up and support is superb. Installing Guestline was a little like passing your driving test and then learning to drive. Already we are saving time, we are more efficient, and are much more professional and I am sure many more benefits will become apparent as we learn to use the system to its full potential".
The 52 bedroom Regent Hotel is a charming Victorian building overlooking a secluded Regency park, within easy reach of Doncaster's vibrant town centre and easily accessible from the major roads and motorways.
Recognising the need to replace the hotel's ageing DOS-based system, Proprietor Mike Longworth appointed industry consultants Systems Metier to research the leading Windows® based options in the marketplace.
"Guestline's presentation was one of the main reasons for choosing Guestline from a final list of 3 possible suppliers. Every question was answered with an instant demonstration. All our staff were impressed with the ease of use and clear instructions. Two of my staff who have worked in larger hotels thought Guestline was far superior to much more expensive systems they had previously used", stated Mike.
After an extensive and detailed evaluation by Systems Metier and the Regent's team, Guestline was selected as the preferred PMS and a contract awarded to implement a 7-user network with interfaces to PABX and Sage Line 50, together with a fully integrated web bookings engine.
Mike concludes "Working with Guestline compared to our old system is like a walk in the park. It does everything and more. The training week was well organized, the back up and support is superb. Installing Guestline was a little like passing your driving test and then learning to drive. Already we are saving time, we are more efficient, and are much more professional and I am sure many more benefits will become apparent as we learn to use the system to its full potential".
Amberley
Castle, which is a member of the prestigious Relais & Châteaux,
nestles in the lee of the South Downs and is a stone’s throw from the
picture-postcard village of Amberley.
Amberley Castle utilises Guestline PMS to manage its 19 luxurious bedrooms and suites, many with four-poster beds and all featuring Jacuzzi bathrooms. Facilities include two multi-award winning restaurants, lounge areas, tennis court, croquet lawn, gardens and lakes, 18-hole professional putting course and a stunning thatched roof tree house complete with rope bridge.
Amberley Castle utilises Guestline PMS to manage its 19 luxurious bedrooms and suites, many with four-poster beds and all featuring Jacuzzi bathrooms. Facilities include two multi-award winning restaurants, lounge areas, tennis court, croquet lawn, gardens and lakes, 18-hole professional putting course and a stunning thatched roof tree house complete with rope bridge.
"We
were recommended Guestline as it was suitable for small Hotels like
ours. Your system has pulled us into the electronic age slowly and
seamlessly."
Langley Castle
Langley
Castle Hotel, a 14th Century castle nestling in the Northumbrian valley
of the South Tyne installed Guestline's PMS to bring its systems bang
up to date.
Built in 1350, during the reign of Edward III, the castle has retained its architectural integrity and is regarded as one of the few medieval fortified Castle Hotels in England
Built in 1350, during the reign of Edward III, the castle has retained its architectural integrity and is regarded as one of the few medieval fortified Castle Hotels in England
"We
have been using Guestline for over 10 years now, and continue to
benefit from its features today. The fact that the system could be
moulded to our particular needs was a major factor in our original
decision to purchase the system.
Furthermore, the software is easy to use, which keeps new staff training to a minimum. Regular updates mean that Guestline has evolved to meet our changing requirements at all times."
Furthermore, the software is easy to use, which keeps new staff training to a minimum. Regular updates mean that Guestline has evolved to meet our changing requirements at all times."
Grasmere House Hotel
Situated on
the banks of the Rivers Avon and Nadder at Salisbury, the Grasmere
Hotel has 36 en-suite bedrooms in the main building and 32 in a new
wing and is a favourite venue for wedding parties, conferences.
Dale Naug, Proprietor, Grasmere House Hotel, Salisbury.
"Guestline is very popular with our staff because of its ease of use. New users become proficient in a short space of time. The system is an excellent fit to our requirements and support staff are knowledgeable and helpful, if called upon."
Dale Naug, Proprietor, Grasmere House Hotel, Salisbury.
"Guestline is very popular with our staff because of its ease of use. New users become proficient in a short space of time. The system is an excellent fit to our requirements and support staff are knowledgeable and helpful, if called upon."
Brooklands Hotel
Brooklands
is a warm and friendly hotel located only 2 minutes from
Bournemouth's award-winning sandy beach. It is the perfect location for
conference delegates, families and couples for either short breaks or
long holidays
Brookland's
Hotel, Bournemouth
"How did we ever manage to run a successful hotel before Guestline? What a great team you have in the Support Department."
"How did we ever manage to run a successful hotel before Guestline? What a great team you have in the Support Department."